PRINCE2 Pocketbook
Author: Office of Government Commerce
Manufacturer: Stationery Office Books
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Managing Successful Projects with PRINCE2
Author: Great Britain. Office of Government Commerce
Manufacturer: Stationery Office Books
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Business Analysis
Author: Don Yeates
Manufacturer: British Computer Society
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Passing your ITIL foundation exam: the official study aid: The Official ITIL Foundation Study Aid
Author: Christian F. Nissen
Manufacturer: TSO (The Stationery Office)
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IT Service Management based on ITIL V3: A Pocket Guide (English Version) (ITSM Library)
Author: Jan Van Bon
Manufacturer: VAN HAREN PUBLISHING
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Introduction to ITIL
Author: Stationery Office Books
Manufacturer: Stationery Office Books
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Managing successful programmes (Office of Government Commerce)
Author: Rod Sowden ... [et al.]
Manufacturer: TSO (The Stationery Office)
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Foundations of IT Service Management Based on ITIL V3
Author: Jan Van Bon
Manufacturer: VAN HAREN PUBLISHING
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Management of Risk 2007 edition: Guidance for Practitioners (Office of Government Commerce)
Author: Office of Government Commerce
Manufacturer: The Stationery Office
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Passing the PRINCE2 Exam
Author: Ken Bradley
Manufacturer: Stationery Office Books
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Metrics for IT Service Management: ITSM Library
Author: Peter Brooks
Manufacturer: VAN HAREN PUBLISHING
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ITIL Lifecycle Publication Suite: Service Strategy WITH Service Design AND Service Transition AND Service Operation AND Continual Service Improvement
Author: Office of Government Commerce
Manufacturer: The Stationery Office Books
ListPrice: £299.00
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ITIL V3 Factsheet Benchmark Guide, The: An Award-Winning ITIL Trainers Tips on Achieving ITIL V3 and ITIL Foundation Certification for ITIL Service Management
Author: Ivanka Menken
Manufacturer: Unknown
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Six Sigma for IT Management (ITSM Library)
Author: S den Boer
Manufacturer: VAN HAREN PUBLISHING
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ITIL IT Service Management: 100 Most Asked Questions on IT Service Management and ITIL Foundation Certification, Training and Exams
Author: Gerard Blokdijk
Manufacturer: Emereo Pty Limited
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Key element guide suite (pack of 5): The Only ITIL Pocketbooks from the Official Source
Author: OGC - Office of Government Commerce
Manufacturer: TSO (The Stationery Office)
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ITIL Process Model 2005: ITIL Service Support and Service Delivery Process Model
Manufacturer: ILX Group plc
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Measuring ITIL: Measuring, Reporting and Modeling - The IT Service Management Metrics That Matter Most to IT Senior Executives
Author: Randy A. Steinberg
Manufacturer: Trafford Publishing
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IT governance based on Cobit 4.0: a management guide
Author: Koen Brand and Harry Boonen. Chief editor: Jan van Bon. Van Haren
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ITIL Service Operation
Author: David Cannon
Manufacturer: TSO
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ITIL Service Strategy
Author: Majid Iqbal
Manufacturer: TSO (The Stationery Office)
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ISO/IEC 20000: A Pocket Guide (ITSM Library)
Author: J van Bon
Manufacturer: VAN HAREN PUBLISHING
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Service Agreements: A Management Guide (ITSM Library)
Author: Robert Benyon
Manufacturer: VAN HAREN PUBLISHING
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